Privacy
Privacy Policy
This page explains how we handle personal data when you use this website or contact us. If you want the full legal text, download the PDF below.
Tip: if you’re publishing as a WordPress page with an embedded PDF, keep the download link anyway. Buyers like it.
What we collect
- Names and business contact details (when you enquire or your organisation books training).
- Messages you send us (enquiry forms, email, admin queries).
- Website technical data and cookie preferences (where applicable).
Why we use it
- To respond to enquiries and deliver services.
- To manage bookings, invoicing, and admin.
- To keep the website secure and functioning.
- To improve the site (only where enabled and consented).
Lawful bases (UK GDPR)
- Contract (delivering booked services).
- Legitimate interests (running the business, responding to B2B enquiries, preventing abuse).
- Consent (non-essential cookies, if used).
- Legal obligation (accounting/tax retention).
Your rights
- Access, correction, deletion (where applicable).
- Object or restrict processing in certain circumstances.
- Withdraw consent (where processing is based on consent).
- Complain to the ICO if you’re unhappy with how data is handled.
Sharing and security
- We do not sell personal data.
- We only share data with suppliers needed to run the website or deliver services (e.g., hosting, email tools, cookie consent tooling).
- We use reasonable security controls and limit access to people who need it.
For the full detail (retention periods, international transfers, and complaint routes), use the PDF link above.