NHS Copilot Masterclass - PivotingToAI

Safe, Efficient, &
Home on Time.

The NHS Copilot Masterclass.
We don't train "Tech Experts." We train staff to tackle the one thing everyone hates: Paperwork.

The Reality Check

Good morning. We know you are busy. We know 'training days' often feel like they just add to your backlog.

Copilot is your new Junior Admin Assistant. It doesn’t diagnose patients. It doesn’t make clinical decisions. But it does do the typing, the sorting, and the summarising so you can actually do your job.

Raise your hand if you have ever finished a shift late because you were typing up notes? Let's fix that.

Two Core Concepts

1. The Digger Theory

Imagine digging a hospital foundation with a spoon. That is you doing manual data entry.

Copilot is a Digger. You still need to drive it, but it does the heavy lifting. We teach you how to stop spoon-digging.

2. The "Medical Student" Rule

Treat Copilot like a brand new, very keen Medical Student. It has read every textbook, but it lacks experience.

You are the Consultant. You must check its work. If it writes a letter, you sign it. We teach "Red Light / Green Light" governance so you stay safe.

We Speak "SBAR"

Most AI training is too complex. We use the communication framework your staff already use for handovers to teach them Prompt Engineering.

S Situation (Role)

"Act as a Medical Secretary..."

B Background (Context)

"...I have rough notes from a ward meeting..."

A Assessment (Task)

"...Fix the grammar and spelling..."

R Recommendation

"...Output as a formal email."

The Day Plan (09:30 – 16:00)

  • 09:30
    The Reality Check & Module 1 Understanding "The Digger Theory" and addressing the fear of replacement.
  • 10:15
    Module 2: Eliminate the Boring Stuff The "Quick Wins" session. Turning 40-page Policy PDFs into 5-bullet summaries instantly.
  • 11:15
    Module 3 & 5: Safety & Governance The "Medical Student" analogy and the "Red Light / Green Light" game. How to respect the Caldicott Principles.
  • 13:30
    Module 8: Speaking "Robot" Using the SBAR method to write perfect prompts without needing a tech degree.
  • 14:30
    Module 9: The Top 10 NHS Agents We build the 10 Specific NHS Agents (listed below) live in the room.
  • 15:30
    Module 12: The 30-Day Plan The Pledge: Next steps to ensure adoption sticks beyond the classroom.

The 10 NHS Agents

Staff leave with these prompts saved and ready to use.

The Translator

Rewrites complex medical reports into plain English for patients (reading age 10).

The Rota Assistant

Analyses shift tables to spot gaps where fewer than 3 staff are on duty.

The Policy Police

Finds exact entitlements (e.g., Compassionate Leave) in PDFs and quotes the page number.

The Minute Taker

Reads transcripts and creates tables of "Who, What, By When."

Grumpy Email Fixer

Rewrites frustrated drafts to be professional, calm, and polite.

The Jargon Buster

Explains NHS acronyms (MDT, CIP, ICB) to new starters instantly.

Research Assistant

Summarises multiple research PDFs and compares conclusions in a table.

Discharge Drafter

Turns rough, anonymised notes into structured Discharge Letters for review.

The Excel Wizard

Analyses waiting list data to highlight the top 5 longest waits instantly.

The Grant Writer

Drafts paragraphs explaining how projects align with the "NHS Long Term Plan."

Ready to clear the backlog?

Book a Training Day